Get To know
Here we have collated a handful of Frequently Asked Questions to help you navigate your Studio Miel experience with ease.
Do I need Grippy Socks? We are a socks studio! It’s compulsory to wear socks while using our Reformers. Ideally grippy Pilates Socks to help you grip the reformer fabric but any socks are fine! We do sell grippy socks in the studio for £12.
Where do I park? Nansledan area is all free parking with lots of small car parks as well as on road parking. Restrictions are usually 2 hours but please do check.
What do I wear? Comfortable workout/yoga clothing. Nothing super baggy that will get in your way or get caught on the equipment. NO zips or studs that will damage the reformer fabric.
Do I have to book? Booking in advance (via Glofox app or our website) is ESSENTIAL. You won’t be able to participate unless your name is on the register.
How do I book/Cancel? Download the FREE GloFox App. Then select ‘Studio Miel’. From there you can book classes, purchase credits, cancel classes, track progress etc. Alternatively book via the CLASSES page on our website. As a small business we do not offer refunds for any unused credits
What’s the rules on Cancelling? We are testing out a 12 hour cancellation policy to make your life easier (most pilates studios require 24hours notice). If you cancel before the 12 hours you’ll receive your credit refund. If you cancel less than 12 hours before the class start time you will be charged the full credit/class cost.
Unlimited Memberships. Charged on the 1st of each month, Pro Rata so if you join on the 14th for example you’ll only pay 50% of the cost. It’ll work out the exact percentage so you only pay for what you use. NO CONTRACT - cancel anytime via emailing the studio.